← Return to Initiatives.

Streets & Sidewalks

New York City is quicker to respond when it receives multiple 311 complaints. To join our coordinated response effort, please join our email list. Along with our regular update emails, we will send out 311 Alerts in emergency situations, like dangerous sidewalk issues, wiring, or sinkholes, so that we can coordinate 311 contact for a quicker response.

What is the 311 Alert process?

  • You sign up for the 500 CSBA email list.

  • When a dangerous condition arises, we send an email with key information.

  • You copy the information into an online 311 Complaint and file it.

  • It takes just a couple minutes, and the City responds more promptly.